January 18, 2051
SurePlus Bank
Customer Service Department
Orlando, FL 32801
Dear Sir/Madam,
I am writing to formally complain about unauthorized transactions on my account with SurePlus Bank. On January 15, 2051, I noticed several charges on my account statement that I did not authorize.
Below are the details of the unauthorized transactions:
Transaction Date | Transaction Amount | Merchant Name |
---|---|---|
January 15, 2051 | $120.00 | TechGadget Store |
January 15, 2051 | $75.50 | BookNook Online |
January 16, 2051 | $45.99 | FitnessHub Equipment |
I request an immediate investigation into these transactions. Please reverse the charges and credit my account with the total amount of $241.49. Additionally, I would like to request a written confirmation of the actions taken and an update on the status of this complaint.
Please contact me at (555) 123-4567 or [Your Email] if you need any further information. I look forward to your prompt resolution of this matter. Thank you for your attention to this urgent issue.
Sincerely,
[Your Name]
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