Claim Letter to Shipping Company
[YOUR NAME]
[YOUR EMAIL]
Buffalo, NY 14201
222 555 7777
September 20, 2085
Customer Service Department
TitanTale
Rochester, NY 14602
Subject: Claim for Damaged Goods – Invoice #78910
Dear Customer Service Department,
I am writing to file a formal claim regarding a shipment I received under Invoice #78910. The package, which was delivered on September 15, 2085, arrived with significant damage. Specifically, the contents of the shipment, which included fragile electronic equipment, were found to be broken upon opening the package.
The shipment was expected to include three items:
Item 1: 15-inch LED Monitor (Model #LM-2024)
Item 2: Wireless Keyboard (Model #WK-789)
Item 3: USB Mouse (Model #UM-123)
The LED monitor’s screen was cracked, and the keyboard had a broken corner. I have attached photographs showing the damage to the monitor and keyboard, as well as a copy of the invoice and shipping receipt for your reference.
Given the extent of the damage, I am requesting a full refund for the damaged items or a replacement of the damaged goods. I would appreciate your prompt attention to this matter and hope to resolve this issue as soon as possible.
Thank you for your assistance.
Sincerely,
[YOUR NAME]
Enclosures: Invoice #78910, Photos of Damaged Items
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