Free Complaint Letter for Substandard Product Quality Template

Complaint Letter for Substandard Product Quality


April 18, 2052

Clint Renner

Customer Service Manager

MultiCorp Electronics

Detroit, MI 48201

Dear Mr. Renner,

I am writing to formally express my dissatisfaction with a product I purchased from MultiCorp Electronics on April 3, 2052. The product, Model XG100 Bluetooth Speaker, has not met the quality standards I expected and has unfortunately not performed as advertised.

Upon receiving the product, I noticed that the speaker produces distorted sound at any volume level and frequently disconnects from my devices. This has significantly affected my ability to use the product for its intended purpose. I have attached a copy of my receipt and photos demonstrating the issues for your reference.

I believe that the product does not fulfill the promised quality and functionality as described on your website. Given the circumstances, I would like to request a full refund for the purchase price of $79.99.

I appreciate your prompt attention to this matter and look forward to your response within 14 days. Thank you for addressing my concerns.

Sincerely,

[Your Name]

[Your Email]



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