Free Refund Policy Inquiry Letter Outline Template
Refund Policy Inquiry Letter Outline
Date: Insert Date
To: Recipient's Name
[Recipient's Title]
[Company Name]
[Company Address]
[City, State, ZIP Code]
Dear [Recipient's Name],
-
Introduction
Begin by briefly introducing yourself and your reason for writing. Mention if you have been a customer or are considering a purchase and would like clarification on the refund policy. -
Specific Inquiry
Clearly state the specific aspect of the refund policy you are seeking clarification on. This could involve return timeframes, conditions for receiving a refund, or any exceptions to the policy. -
Reason for Inquiry
If applicable, explain why you are inquiring about the refund policy. This could involve a previous purchase or potential concern about the product/service. -
Request for Documentation
If needed, ask for any relevant documents, such as the official refund policy or terms and conditions, to be provided for further reference. -
Closing
Thank the recipient for their time and assistance, and express your expectation for a prompt reply. Include your contact details for follow-up.
Sincerely,
[Your Name]
