Free Water Quality Complaint Letter Template
Water Quality Complaint Letter
[Your Name]
[Your Address]
[Your Email]
December 2, 2051
Mike Johnson
Customer Service Manager
Springfield Water Utilities
456 Maple Avenue
Fresno, CA 93701
Subject: Complaint Regarding Water Quality Issues
Dear Mike Johnson,
I am writing to express my concern regarding the quality of water supplied to my residence at [Your Address]. Over the past two weeks, I have noticed significant issues with the water that raise serious health and safety concerns for my household.
The specific problems include:
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Discoloration: The water has an unusual yellow tint, which is highly unsettling and unsuitable for consumption.
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Odor: There is a persistent unpleasant chemical-like smell.
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Taste: The water has an off-putting metallic flavor.
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Sediments: Visible particles are often present, making the water unsafe for drinking or cooking.
These issues have significantly impacted my daily activities, including cooking, drinking, and personal hygiene. Furthermore, I am concerned about potential health risks and damage to appliances caused by the poor water quality.
I kindly request immediate action to investigate and resolve this matter. Specifically, I would appreciate:
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A thorough inspection and testing of the water supplied to my area.
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Clear communication regarding the source of the issue and the steps being taken to address it.
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An estimated timeline for the restoration of safe and high-quality water supply.
Please acknowledge receipt of this letter and provide a detailed response within 7 business days. I trust that Springfield Water Utilities prioritizes customer satisfaction and public health and will resolve this issue promptly.
Thank you for your attention to this matter. I look forward to your prompt response. Should you need to contact me for further details or clarifications, I am available at [Your Phone Number] or [Your Email].
Sincerely,
[Your Name]