Sample Customer Service Inquiry Response Letter

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[Your Company Name]

[Your Company Address]

[Your Company Email]

[Your Company Number]

January 15, 2050

Trace Durgan
789 Elm Street
Greenfield, TX 75602

Dear Mr. Durgan,

Thank you for reaching out to us with your inquiry. We appreciate you taking the time to contact [Your Company Name].

We understand that you have questions regarding the status of your recent order #123456, placed on January 10, 2050. Please be assured that we are committed to providing the best possible service and are happy to assist you.

Regarding your inquiry, we are pleased to inform you that your order has been processed and will be shipped within the next 2 business days. You will receive a shipping confirmation email once your package is on its way, along with a tracking number for your convenience.

If you have any further questions or require additional assistance, please do not hesitate to reach out. Our customer service team is available Monday to Friday from 9 AM to 6 PM, and we are always here to help.

Thank you for your patience and understanding. We look forward to continuing to serve you.

Best regards,

[Your Name]
Customer Service Manager
[Your Company Name]

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