Blank Customer Service Confirmation Letter

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[Your Name]
[Your Title/Position]
[Your Company Name]
[Your Company Address]
[Your Company Email]
[Your Company Number]

[Date]

[Customer Name]
[Customer Address]

Subject: Confirmation of Customer Service Request

Dear [Customer Name],

Thank you for reaching out to us regarding [specific service or request]. We appreciate the opportunity to assist you and are committed to ensuring your satisfaction.

This letter serves as confirmation that we have received your request dated [insert date of request] concerning [brief description of the issue or service requested]. Below are the details as we understand them:

• Request Description: [Brief summary of the issue or request]

• Reference Number: [Provide a unique reference or case number, if applicable]

• Assigned Representative: [Name of assigned customer service agent, if applicable]

• Expected Resolution Date: [Provide the estimated date for resolution or next steps, if known]

Our team is currently working to address your request. Should we require any additional information, we will contact you at [insert preferred contact method]. In the meantime, if you have any further questions or need assistance, please do not hesitate to reach out to us at [Your Company Email].

We value your business and are committed to providing you with the best possible service. Thank you for your patience and understanding as we work to resolve your request.

Sincerely,

[Your Name]
[Your Job Title]
[Your Company Name]

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