Free Lost Customer Service Outreach Letter Template

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Free Lost Customer Service Outreach Letter Template

Lost Customer Service Outreach Letter


Dear Jordan Taylor,

We hope this message finds you well. We noticed that you haven’t recently interacted with us, and we genuinely miss having you as part of our community. Your past support has meant a lot to us, and we would love the opportunity to welcome you back.

At [Your Company Name], we continuously strive to improve our services, and we would love to hear any feedback or concerns you may have had that led to your departure. Your thoughts are invaluable as we work toward providing the best possible experience.

If there’s anything specific that we can do to address your needs or assist you, please don’t hesitate to reach out. Whether it's answering a question, resolving a past issue, or helping with a new inquiry, we are here to support you.

As a token of our appreciation for considering us again, we’re offering you an exclusive 20% discount on your next purchase, valid through January 31, 2051.

Please feel free to reach out at your convenience. We look forward to reconnecting with you!

Warm regards,


[Your Name]
Customer Support Manager
[Your Email]
[Your Company Name]
January 7, 2050

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