Free Printable E-Commerce Customer Service Letter Template
Printable E-Commerce Customer Service Letter
Dear Sarah Johnson,
Thank you for reaching out to us! We truly appreciate your interest in our products and your business.
We’ve received your inquiry regarding the delayed shipment of your order #450237, placed on January 4, 2050. I want to assure you that we are looking into this right away. Our team is committed to providing the best experience for our customers, and we understand how important it is to resolve any concerns quickly.
To assist you further, we kindly request that you double-check the shipping address on your order and confirm if there were any changes recently. In the meantime, we are contacting our courier service to gather more details and will provide you with an updated delivery status as soon as possible.
Thank you for your patience and understanding. We value your business and look forward to serving you again soon.
Best regards,
[Your Name]
E-Commerce Customer Service Team
[Your Company Name]
[Your Company Email]
[Your Company Number]
