Business Bug Report
Business Bug Report
I. Bug Overview
|
Title |
Page not Loading Properly |
|
Date |
June 15, 2050 |
|
Reported By |
[Your Name] |
|
|
[Your Email] |
|
Project |
Website Redesign |
|
Module |
Homepage |
|
Priority |
High |
II. Bug Details
A. Description
-
Go to the homepage.
-
Click on the "Products" tab.
-
Notice that the page is not loading properly, with missing images and broken layout.
B. Environment
|
Component |
Details |
|---|---|
|
Operating System |
Windows 10 |
|
Browser/Device |
Chrome 90.0 |
|
Network |
Wi-Fi |
III. Bug Impact
A. Severity
Impact Level: Critical
B. Users Affected
|
User Group |
Impact Description |
|---|---|
|
General Users |
Unable to view products, leading to potential drop in sales |
|
Admin Users |
Cannot update product details |
C. Business Impact
This bug affects user experience and may lead to loss of potential customers.
IV. Bug Resolution
A. Root Cause
The issue stems from a recent code deployment affecting the loading of assets.
B. Fix
Implement a hotfix to address asset loading and layout issues.
C. Testing
Performed regression testing to ensure the fix does not introduce new issues.
D. Verification
|
Step |
Action |
Expected Result |
|---|---|---|
|
1 |
Navigate to the homepage |
Page loads correctly |
|
2 |
Click on the "Products" tab |
Products display properly without layout issues |
V. Additional Information
A. Attachments
|
File Name |
Description |
|---|---|
|
error_log_2050-06-15.txt |
Log file showing errors on page load |
B. Related Bugs
|
Bug ID |
Title |
Status |
|---|---|---|
|
12345 |
Images not loading on homepage |
Open |
|
12346 |
CSS issues on product page |
Resolved |
C. Comments
This bug requires immediate attention to prevent further impact on user engagement.
