User Bug Report

I. Reporter Information

• Reporter Name: [YOUR NAME]

• Reporter Email: [YOUR EMAIL]

• Company: [YOUR COMPANY NAME]

• Company Email: [YOUR COMPANY EMAIL]

II. Bug Information

• Bug Title: Undefined Variable Error in Payment Module

• Bug ID: #001245

• Date Reported: January 5, 2051

1. Description

When attempting to process a payment, an undefined variable error occurs, preventing the transaction from completing.

2. Steps to Reproduce

1. Navigate to the payment page.

2. Enter valid payment details.

3. Click on the "Process Payment" button.

3. Expected Result

The payment should be processed successfully without errors.

4. Actual Result

An error message appears: "Undefined variable: total_amount in PaymentProcessor.php on line 42".

5. Severity

Critical

6. Environment

• Operating System: Windows 10

• Browser: Google Chrome Version 100.0.0.0

• Application Version: 3.5.2

• Database: MySQL 8.0

III. Additional Information

Attachments:

• Screenshot of the error message

• Log file (error_log.txt)

• Video: Payment_Process_Error.mp4

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For further queries, feel free to contact [YOUR NAME] at [YOUR EMAIL] or visit [YOUR COMPANY WEBSITE] for more details.

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