Computer Maintenance Report

I. Report Details

Report Date: 2050-06-18
Client Name: [Client's Name]
Contact: [Client's Email]

II. Job Description

Job Title: Quarterly Computer Maintenance
Maintenance Type: Preventive
Job ID: 2050-Q2-001

Description: Conducted a routine quarterly maintenance on all office computer systems to ensure optimal performance and security.

III. Equipment Details

Device Name: Dell OptiPlex 7070
- Serial Number: DOP7070-123456
- Operating Hours: 1200 hours
Device Name: HP EliteBook 840 G6
- Serial Number: HPEB840-654321
- Operating Hours: 900 hours

IV. Maintenance Tasks Performed

Task Category	Task Description
Software Updates	Updated Windows OS to the latest version. Installed security patches and updates for all installed software. Updated antivirus definitions and performed a full system scan.
Hardware Checks	Inspected and cleaned internal components (CPU, GPU, fans, and heat sinks). Checked hard drive health using SMART diagnostics. Tested RAM and replaced faulty modules.
Performance Optimization	Defragmented and optimized hard drives. Cleaned up temporary files and caches.
Network Maintenance	Checked network connectivity and updated network drivers. Verified and optimized network settings for improved performance.

V. Parts and Materials Used

Replacement RAM Module: 8GB DDR4
Thermal Paste: Arctic Silver 5
Cleaning Supplies: Compressed air, isopropyl alcohol, and microfiber cloths

VI. Findings and Observations

A. Condition Before Maintenance

Dell OptiPlex 7070: Moderate dust buildup, occasional slow performance.
HP EliteBook 840 G6: Battery health at 70%, some outdated software.

B. Condition After Maintenance

Dell OptiPlex 7070: Cleaned, optimized, and performing smoothly.
HP EliteBook 840 G6: Updated software, improved performance, recommended battery replacement in the next quarter.

VII. Recommendations

For the Dell OptiPlex 7070, it is recommended to schedule the next maintenance session in three months to ensure continued optimal performance and to prevent dust buildup, which can affect the internal components. Regular maintenance will also help in early detection of any potential hardware issues, thus preventing unexpected breakdowns.

For the HP EliteBook 840 G6, while the software updates and optimizations have significantly improved its performance, the battery health is at 70%, which suggests it is nearing the end of its useful life. It is advisable to replace the battery during the next maintenance cycle to avoid any disruptions due to power issues. Additionally, regular software updates and checks should continue to maintain its current performance level.

Prepared by:

[Your Name]
Computer Technician