Root Cause Investigation Report

Prepared by: [Your Name]

Date: January 3, 2051

I. Executive Summary

This Root Cause Investigation Report investigates the incident that occurred on January 1, 2051, at [Your Company Name]. The objective is to identify the root cause and propose corrective actions to prevent future occurrences.

II. Incident Overview

1. Incident Description

On the morning of January 1, 2051, a significant system outage occurred, affecting the entire production line. The outage lasted for 4 hours, resulting in substantial downtime and financial loss.

2. Impact and Consequences

The outage disrupted operations, resulting in a production halt. The estimated financial impact is $500,000, including lost revenue and overtime labor costs.

III. Investigation Team

1. Team Members

Name	Role	Contact
John Doe	Lead Investigator	john.doe@root.com
Alice Smith	System Analyst	alice.smith@root.com
Michael Johnson	Engineer	michael.johnson@root.com

2. Roles and Responsibilities

The investigation team is tasked with data collection, root cause analysis, and developing corrective actions.

IV. Root Cause Analysis

1. Methodology

The team employed the 5 Whys technique and Fishbone Diagram to identify the root cause of the incident.

2. Findings

Cause	Analysis
Power Surge	A power surge disrupted the main server, leading to the outage.
Inadequate Surge Protection	The existing surge protection failed to mitigate the power surge.
Outdated Equipment	Surge protection equipment had not been updated in 10 years.

3. Root Cause

The primary root cause identified was the failure of the inadequate and outdated surge protection system, which could not handle the unexpected power surge.

V. Corrective Actions

1. Short-term Actions

Immediate replacement of the surge protection system and inspection of all related equipment within the next 30 days.

2. Long-term Actions

Implement a maintenance schedule for regular inspection and replacement of critical equipment every 5 years.

Action	Owner	Due Date
Replace Surge Protection System	James Lee	February 3, 2051
Schedule Regular Inspections	Linda Green	March 1, 2051
Update Maintenance Protocol	David Brown	April 15, 2051

VI. Conclusion

This investigation revealed critical gaps in our surge protection system and maintenance protocols. By implementing the recommended corrective actions, [Your Company Name] will strengthen its operational resilience and mitigate future risks.