Computer Service Report
Computer Service Report
I. Service Provider Information
Company Name: [Your Company Name]
Contact Person: [Your Name]
Email: [Your Email]
Phone Number: [Your Company Number]
Address: [Your Company Address]
Website: [Your Company Website]
II. Client Information
Client Name: John Doe
Client Email: john.doe@example.fict
Client Phone Number: +1 (555) 123-4567
III. Service Details
Date of Service
May 15, 2050
Technician Name
[Your Name]
IV. Problem Description
The client reported that their computer was running slow and frequently crashing. They also mentioned issues with random shutdowns and error messages appearing during startup.
V. Diagnostic Findings
|
Component |
Status |
Notes |
|---|---|---|
|
CPU |
Normal |
No issues detected |
|
Memory |
Faulty |
Detected defective memory module |
|
Hard Drive |
Normal |
Healthy |
|
Operating System |
Corrupted |
Multiple system files missing or corrupted |
VI. Repair and Service Summary
Based on the diagnostic findings, the following actions were taken:
-
Replaced faulty memory module with a new 8GB DDR4 module.
-
Reinstalled the operating system to address corruptions.
-
Updated all necessary drivers and performed a system optimization.
VII. Post-Service Testing
Testing Date
May 16, 2050
Performance Test Results
|
Test |
Result |
Notes |
|---|---|---|
|
Startup Time |
25 seconds |
Within normal range |
|
Memory Test |
Pass |
No errors detected |
|
CPU Stress Test |
Pass |
Stable performance |
VIII. Additional Recommendations
We recommend regular system clean-ups and software updates to maintain optimal performance. Consider upgrading to an SSD for faster boot and load times.
