Demand Letter for Non-Delivery of Goods
September 25, 2050
Katherine Connel
Customer Service Manager
XYZ Supplies Inc.
456 Oak Avenue
Providence, RI 02901
Subject: Demand for Delivery of Goods or Refund
Dear Katherine Connel,
I hope this message finds you well. I am writing to formally demand the immediate delivery of the goods I ordered on August 15, 2050, or a full refund for the amount paid.
On August 15, 2050, I placed an order with XYZ Supplies Inc. for 10 office chairs (Model No. OC123), and I was charged a total of $1,200. The order confirmation number is 987654321. According to our agreement, the expected delivery date was September 1, 2024. However, as of today, September 25, 2050, I have not received the goods.
Despite my previous attempts to resolve this issue through two emails sent to your customer service team and a phone call on September 10, I have yet to receive any satisfactory response or resolution. This situation has caused significant inconvenience and has negatively impacted my office setup plans.
I hereby request that you take immediate action to ensure that the goods are delivered to me by October 2, 2050. If the goods cannot be delivered within this timeframe, I expect a full refund of $1,200 to be processed promptly.
Please treat this matter with the urgency it deserves. If I do not receive a response or resolution by October 2, 2050, I will be compelled to consider further action, which may include legal remedies or reporting the matter to the appropriate consumer protection agencies.
Thank you for your immediate attention to this matter. I look forward to your prompt response.
Sincerely,
[Your Name]
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