Aesthetic Daily Call Report

Date: March 15, 2070
Clinic Name: Elegant Glow Aesthetic Clinic
Location: 1201 Shine Blvd, Aesthetic City, AC 5020

A. Employee Details

Employee Name: [Your Name]
Position: Senior Aesthetician
Shift Time: 9:00 AM - 6:00 PM
Contact: +123 456 7890 | [Your Email]

B. Client Information

Client Name: Sarah Johnson
Gender: Female
Age: 32
Phone: +123 456 7890
Email: sjohnson@email.com

Client History:

Regular Client for 1 year
Focus: Anti-aging and Skin Rejuvenation Treatments

1. Treatment Details

Treatment Type: Signature Anti-Aging Facial
Duration: 60 minutes

Procedure Outline:

Initial Skin Assessment: Skin type: Combination (Oily T-zone, Dry Cheeks)
Cleanse: Gentle foaming cleanser for sensitive skin
Exfoliation: Enzyme peel to remove dead skin cells
Mask: Luminous Vitamin C Mask for brightening and collagen boost
Serum: Youth Rejuvenating Serum with hyaluronic acid, peptides, and antioxidants
Moisturizer: Hydrating night cream for added moisture retention
SPF Protection: Broad-spectrum sunscreen for post-treatment protection

2. Client Feedback & Experience

Overall Satisfaction: 9/10

Client Comments: Sarah loved the immediate glow she noticed post-treatment. She reported a slight tingling sensation, which is typical for this procedure, but it subsided quickly. She expressed interest in additional anti-aging services for wrinkle prevention.
Concerns Noted: Sarah asked about the potential for deeper wrinkles around her eyes, and I recommended a more targeted treatment in her upcoming visits.

Notes: Sarah’s skin responded well to the treatment, and she was impressed with the results within hours. The mask, in particular, had a noticeable brightening effect.

3. Sales & Product Recommendations

A. Products Sold:

Youth Rejuvenating Serum (50ml): $120
Luminous Vitamin C Mask (60g): $80
Total Sales for Today: $200

B. Recommended Products:

Youth Radiance Night Cream (50ml) - To complement the day serum for optimal hydration and wrinkle prevention, $90.
Eye Revitalizer Gel - Specifically designed to target fine lines around the eyes, $60.

C. Special Offers:

Promotion: “Buy 2 Skincare Products, Get 20% Off Your Next Treatment” – Sarah was informed about this offer for her next visit.

4. Follow-Up Actions & Client Retention Strategy

Next Appointment: March 22, 2070 – Follow-up anti-aging consultation. We’ll incorporate a microdermabrasion treatment for more targeted exfoliation.
Scheduled Follow-Up Call: March 18, 2070 – Confirm appointment and check on post-treatment skin condition.
Client Loyalty Program: Sarah is eligible for a free facial after every 10 visits. We discussed this, and she seemed interested in using her next visit for a complementary treatment.

Client Engagement Strategy:

Sarah has been a loyal client for a year, and her continued interest in anti-aging treatments makes her a prime candidate for upselling premium skincare lines and additional treatments. I plan to introduce the “Advanced Anti-Aging Package” during her next visit, which includes a combination of facial treatments, chemical peels, and monthly skin analysis.

5. Aesthetician’s Insight & Performance Review

Treatment Effectiveness: The anti-aging facial has been well-received, with noticeable improvements in skin texture and radiance within a single session. Sarah’s positive feedback highlights the effectiveness of the serum and mask combo.
Sales Performance: Sarah purchased products that aligned well with her treatment plan. I am seeing an increase in product sales for repeat clients who are transitioning into comprehensive skincare routines.
Client Satisfaction: As Sarah’s primary concern is aging signs around her eyes, future treatments will include targeted options like microcurrent facials and eye treatments. Offering personalized solutions ensures a better client experience and increased retention.