Pre Opening Hotel Checklist
Hotel Checklist
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Date: June 1, 2068 |
Your Name: Gabriella Wood |
Hotel Name: Opal Oasis Resort |
A Pre-Opening Hotel Checklist is a comprehensive document designed to ensure that all necessary tasks and preparations are completed before a hotel opens its doors to guests. This checklist is crucial for hotel management and staff to coordinate efforts and ensure a smooth and successful opening process.
Property Setup and Infrastructure
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Finalize construction and renovation work.
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Ensure all building systems (electrical, plumbing, HVAC) are operational.
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Install and test safety and security systems (fire alarms, sprinklers, CCTV).
Furniture, Fixtures, and Equipment (FF&E)
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Procure and install furniture, bedding, linens, and towels in guest rooms and public areas.
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Set up and test in-room amenities (TVs, phones, mini-bars, safes).
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Install and test kitchen equipment, restaurant furniture, and bar fixtures.
Technology and IT Systems
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Set up and test the property management system (PMS) for reservations, check-ins, and check-outs.
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Install and test Wi-Fi and internet connectivity throughout the hotel.
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Set up point-of-sale (POS) systems for restaurants, bars, and other outlets.
Staffing and Training
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Recruit and hire hotel staff, including front desk agents, housekeeping staff, food and beverage servers, and maintenance personnel.
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Conduct orientation and training sessions for new employees on hotel procedures, guest service standards, and safety protocols.
Supplier and Vendor Relationships
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Establish relationships with suppliers and vendors for food and beverage products, linens, amenities, and other hotel supplies.
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Negotiate contracts and agreements for ongoing services and deliveries.
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Ensure timely delivery of all necessary supplies and equipment before the opening date.
Health and Safety Compliance
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Obtain all necessary permits, licenses, and certifications required for hotel operations.
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Conduct inspections and ensure compliance with local health, safety, and sanitation regulations.
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Train staff on health and safety procedures, including food handling, sanitation, and emergency response.
Guest Experience Enhancements
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Implement guest experience enhancements, such as welcome amenities, guest loyalty programs, and personalized services.
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Conduct walk-throughs and inspections to ensure that guest rooms and public areas meet quality standards and exceed guest expectations.
Final Inspections and Checks
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Conduct final inspections of all areas of the hotel to ensure readiness for opening.
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Address any issues or deficiencies identified during inspections.
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Conduct mock check-ins and check-outs to test systems and procedures.
