Restaurant Service Checklist

Ensure staff are trained on customer service standards

Make sure employees greet and interact with customers in a friendly, professional manner

Address customer inquiries/problems proactively

Make sure customers are guided through the products/services offered

Establish regular customer feedback collection mechanisms

Ensure regular cleaning of serving and seating areas

Incorporate a cleaning schedule for restrooms

Maintain a clean back-of-house or office areas

Verify regular disposal of trash

Ensure availability of hygiene supplies for staff

Table reservations and schedule management

Coordinate well-timed food delivery and dish-clearing

Avoid overcrowding and maintain an efficient seating plan

Ensure efficient billing and payment process

Quick and efficient table cleaning and resetting

Train staff for meticulous order-taking

Use order management systems for accuracy

Double-check orders before they're served

Resolve any order mistakes promptly and professionally

Assure quality control measures for food or service provision

Ensure a comfortable and clean seating area

Maintain pleasant, coordinated décor and lighting

Monitor noise levels to maintain a pleasant atmosphere

Ensure optimal temperature settings

Play light and pleasant background music/ensure a conducive atmosphere for service.