Prepared by: [Your Name]
Company: [Your Company Name]
Date: [Insert Date]
1. Preparation | |
Review the equipment manual for specific oil change instructions. | |
Identify the appropriate oil type and quantity. | |
Obtain the correct oil filter. | |
Prepare all necessary tools and equipment. | |
Schedule adequate time for the oil change. |
2. Execution | |
Drain the old oil. | |
Replace the oil filter. | |
Pour in the new oil. | |
Check the oil level. | |
Test the equipment. |
3. Customer Satisfaction | |
Provide excellent customer service. | |
Discuss the service details with the customer. | |
Ensure the customer understands the oil change process. | |
Answer any questions the customer may have. | |
Ask for customer feedback post-service. |
4. Maintenance and Follow-up | |
Clean the work area. | |
Document the oil change details. | |
Schedule the next oil change appointment. | |
Send a service completion notification to the customer. | |
Follow up with the customer after a week. |
Templates
Templates