The following checklist is designed to aid in the seamless integration of new sales team members at Quantum Systems Inc. It is meticulously crafted to ensure a complete onboarding experience and promote the embodying of our unique sales culture. The key objectives of this checklist include:
To streamline the process of integrating new sales team members into our organization.
To establish a clear training path for acquiring necessary skills and knowledge.
To promote the understanding and congruence with the company's unique brand identity.
Understand Quantum Systems' background and history
Learn about Quantum Systems' brand identity and its relevance to our sales culture
Examine Quantum Systems' mission and vision statements
Analyze Quantum Systems' customer base and target market
Review Quantum Systems' major competitors and industry standing
Familiarize with Quantum Systems' products/services
Understand key selling points and value propositions
Assess product/service pricing and payment plans
Review customer feedback and common pain points
Learn about any warranties or guarantees
Complete training on the company's sales process
Understand sales metrics and target requirements
Undergo role-playing exercises
Learn to use sales and CRM tools
Participate in ongoing sales coaching and feedback sessions
Learn customer service policies and procedures
Practice effective communication and persuasion techniques
Identify key touchpoints in the customer journey
Understand the dispute resolution process
Master the art of negotiation
Templates
Templates