By diligently following this Opening Procedures Checklist, [YOUR COMPANY NAME] aims to create a welcoming and efficient environment for both staff and customers at the beginning of each business day.
Company: | [YOUR COMPANY NAME] |
Address: | [YOUR COMPANY ADDRESS] |
Department: | [DEPARTMENT] |
Prepared by: | [YOUR NAME] |
Open front and back doors for staff and customers.
Disable any security alarms.
Review overnight security footage for any irregularities.
Verify that surveillance cameras and alarms are in working order.
Turn on lights in the sales area, storage room, and employee break room.
Adjust thermostat settings for a comfortable environment.
Check stock levels for popular items and restock shelves as needed.
Ensure that promotional displays are adequately stocked.
Test and confirm the functionality of cash registers and card payment terminals.
Check barcode scanners and receipt printers.
Ensure each cash register has sufficient change for the day.
Securely place starting cash in registers.
Wipe down counters and displays.
Sweep and mop the sales floor.
Gather staff for a brief meeting to communicate any updates, promotions, or special instructions.
Review the day's schedule and assign specific tasks.
Turn on the "Open" sign outside the store.
Ensure that promotional signs are properly displayed.
Set up customer service desk with necessary materials.
Check that shopping carts and baskets are available and in good condition.
Inspect emergency exits to ensure they are clear and accessible.
Confirm that fire extinguishers are present and in working order.
Boot up computers and check connectivity to the point-of-sale system.
Ensure that Wi-Fi is functioning for staff and customer use.
Confirm that all necessary licenses and permits are visible and up to date.
Ensure compliance with health and safety regulations.
Set up any promotional displays or materials according to the marketing plan.
Ensure that sale prices are accurately reflected in the system.
Count and distribute starting cash to each register.
Double-check the accuracy of the cash count.
Remind staff of any specific customer service priorities.
Communicate any changes in store policies.
Templates
Templates