Marketing Product FAQ Checklist
Marketing Product FAQ Checklist
Use this checklist to ensure your FAQ is clear and addresses the common queries.
|
Does the FAQ have a clear and descriptive title? |
|
Is the font style and size consistent throughout the FAQ? |
|
Are questions phrased in a clear and concise manner? |
|
Do questions use straightforward language and avoid jargon? |
|
Are answers detailed and comprehensive, providing all necessary information? |
|
Are answers concise and to the point, avoiding unnecessary verbosity? |
|
Are relevant images, diagrams, or screenshots included to enhance understanding? |
|
Are hyperlinks included to direct users to relevant resources or further information? |
|
Have you conducted thorough research to identify common user questions and pain points? |
|
Has the FAQ been reviewed by colleagues or stakeholders for accuracy and clarity? |
|
Does the FAQ use language that resonates with the target audience? |
|
Are search results presented in an organized and user-friendly manner? |
|
Is the FAQ accessible and easy to navigate on mobile devices? |