Shipping Error Fax Sheet

FAX

Date: March 8, 2050

To: [Recipient's Name]

Re: Shipping Error

Fax Number: 1234567890

From: [Your Name]

Company: [Your Company Name]

_____________________________________________________________________________________

Message

Dear [Recipient's Name],

This is to inform you of a shipping error that occurred with the recent order #56789 placed on March 5, 2050, by Mr. John Doe. Unfortunately, the following discrepancies were identified:

1. Incorrect Items Shipped: Instead of the requested 10 units of Product A, 5 units of Product B were shipped.

2. Quantity Discrepancy: There was a shortage of 3 units of Product C.

3. Damaged Goods: Two of the Product B units arrived damaged due to inadequate packaging.

4. Incorrect Address: The shipping label had an error in the postal code, causing a delay in delivery.

5. Delivery Delay: The shipment was delayed by two days due to unforeseen weather conditions.

Please take immediate action to rectify this error and ensure that the correct items are shipped to the customer at the earliest convenience. Kindly respond to this fax acknowledging receipt and outlining the steps taken to resolve the issue.

Should you require any further information or assistance, do not hesitate to contact me at [Your Company Number].

Thank you for your prompt attention to this matter.

_____________________________________________________________________________________

Sincerely,

[YOUR NAME]

[YOUR POSITION]

[YOUR COMPANY NAME]

[YOUR COMPANY NUMBER]

[YOUR COMPANY EMAIL]

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