Travel Agency Transportation Checklist

This checklist is designed to ensure that all transportation arrangements for our clients are thoroughly executed. Please tick off each box as you complete the task, ensuring that all details are checked for accuracy and relevancy.

Client Information Confirmation

• Verify client's full name and contact details

• Confirm number of travelers and any special accommodations

• Check client's preferred dates of travel and flexibility

• Review necessary travel documents and visa requirements

• Confirm communication preferences and emergency contact information

Transportation Booking

• Book air travel tickets according to client preferences and budget (airline, class, seat preferences, etc.)

• Arrange for airport transfers both on departure and arrival

• Organize ground transportation (rental car, taxis, etc.)

• Confirm all transportation booked matches the travel itinerary

• Secure tickets for inter-city or regional travel if required (Train/Bus Tickets)

Accessibility and Special Needs

• Ensure that all transportation options are accessible for clients with disabilities

• Arrange for special seating or assistance for clients with special needs during travel

• Verify dietary restrictions and arrange appropriate meals for flights or ground transportation

• Contact travel partners to confirm accessibility features

• Double-check all equipment (wheelchairs, etc.) are booked and will be available

Client Communications

• Send detailed itinerary to client with all transportation information

• Provide clients with a 24/7 contact number for emergency or inquiries

• Confirm client has received and understands the travel and transportation details

• Remind clients of the necessary check-in times and procedures

• Update clients on any changes or updates in travel plans: [Updates and Changes Information]

Post-Trip Feedback and Follow-Up

• Send a post-trip survey to gather feedback on the transportation experience

• Review client feedback and identify areas for improvement

• Discuss feedback results with transportation providers

• Implement changes based on feedback for future travel

• Thank client for choosing [Your Company Name] and encourage future bookings

Developed By:

[Your Name]

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