Salon Service Checklist

Welcome to [Your Company Name]! This checklist ensures accurate service delivery and compliance with US standards. Complete client information, select services, and consult with clients. Document aftercare recommendations and obtain client signature for transparency and satisfaction assurance.

A. Client Arrival Protocol

• Greet clients warmly and ensure the reception is inviting.

• Confirm appointment details and update client records with [Month, Day, Year] and [Your Client / Subscriber / User Name].

• Offer beverages or magazines while the clients wait.

• Sanitize hands and guide client to the service area.

• Provide a brief consultation to discuss client's expectations and specific needs.

B. Hair Service Preparation

• Prepare equipment and tools: scissors, combs, hair dryer, etc.

• Ensure all products such as shampoos, conditioners, and treatments are stocked and within easy reach.

• Use clean and sanitized capes for each client to maintain hygiene.

• Arrange all styling devices are in perfect working condition.

• Check for any specific allergies or product sensitivities that the client has noted on [Client's Record].

C. Salon Cleanliness and Maintenance

• Disinfect all work stations before and after each use.

• Mop and sweep floors daily or more often if needed.

• Regularly clean and disinfect restrooms and ensure they are well-stocked with supplies.

• Empty trash bins throughout the day to maintain a clean environment.

• Organize magazines, products, and decorative items to maintain an orderly appearance.

D. End of Day Procedures

• Review and restock products and supplies for the next business day.

• Secure all cash and valuable items in a safe or locked drawer.

• Turn off all electrical equipment such as hair dryers, curling irons, and lights.

• Lock all doors and set the security alarm before leaving.

• Leave a note for the opening staff about any follow-ups or important messages for the next day.

E. Customer Relationship Management

• Follow-up with clients for feedback on services provided.

• Offer special discounts or promotions to loyal customers.

• Update client records periodically to capture any changes in preferences or contact information.

• Send birthday, anniversary, or special occasion cards to maintain personal connections.

• Engage with clients on social media platforms to boost the salon's community presence.

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