Salon Client Consultation Checklist

This checklist ensures a thorough understanding of your hair and skincare needs, aligning our services with your expectations while prioritizing your safety and satisfaction.

Client Reception

• Greet [Your Client / Subscriber / User Name] warmly upon arrival.

• Confirm appointment details including selected services for accuracy.

• Offer a beverage or reading material while [Your Client / Subscriber / User Name] waits.

• Check and update client contact information such as [Your Client / Subscriber / User Email] and [Client Phone Number].

• Inform [Your Client / Subscriber / User Name] about ongoing promotions and loyalty programs.

Hair Consultation

• Discuss current hair care routine and products used by [Your Client / Subscriber / User Name].

• Analyze the scalp and hair condition of [Your Client / Subscriber / User Name] for any noticeable issues.

• Review recent hair treatments and chemical processes [Your Client / Subscriber / User Name] underwent.

• Discuss and set achievable goals for hair health and style preferences.

• Record hair analysis and consultation notes in [Your Client / Subscriber / User Name]'s profile.

Service Selection

• Review the list of available services with [Your Client / Subscriber / User Name] and provide recommendations.

• Allow [Your Client / Subscriber / User Name] to choose services based on personal preferences and goals discussed.

• Explain the process, duration, and pricing of selected services to [Your Client / Subscriber / User Name].

• Confirm the final service choices and schedule them according to [Your Client / Subscriber / User Name]'s preference.

• Document the selected services in [Client Name]'s profile for future reference.

Post-Service Care and Advice

• Instruct [Your Client / Subscriber / User Name] on post-treatment care specific to the services provided.

• Recommend products that complement the treatments received by [Your Client / Subscriber / User Name].

• Schedule a follow-up appointment or a reminder for future treatments with [Your Client / Subscriber / User Name].

• Provide [Your Client / Subscriber / User Name] with contact information for any questions or issues post-visit.

• Encourage [Your Client / Subscriber / User Name] to provide feedback or a review of their experience.

Salon Cleanup and Maintenance

• Tidy up the service area immediately after [Your Client / Subscriber / User Name]'s appointment.

• Sanitize all tools and equipment used during services.

• Check and restock consumables (e.g., shampoos, conditioners, sprays).

• Ensure all electronic devices are turned off and stored securely.

• Review and prepare for the next day's appointments for seamless operations.

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