Restaurant Performance Checklist

This checklist ensures all areas are reviewed and maintained at optimal performance levels. Review and complete each section thoroughly. Tick off each item once completed to efficiently monitor and enhance the operational and service quality standards of [Your Company Name].

Front of House Operations

• Check cleanliness and organization of the dining area.

• Review reservation system for efficiency and accuracy.

• Ensure all menus are current, clean, and in good condition.

• Verify table setups are complete and meet the restaurant's standards.

• Assess the effectiveness of guest seating and flow management.

Back of House Operations

• Inspect kitchen for cleanliness and safety standards.

• Confirm all equipment is functioning properly and efficiently.

• Check stock levels and rotate inventory to prevent spoilage.

• Ensure all staff are adhering to proper food handling procedures.

• Audit recipes for consistency and quality of final dishes.

Customer Service

• Monitor waitstaff interaction with guests for professionalism and courtesy.

• Review customer feedback for areas of improvement.

• Assess efficiency of order taking and food delivery times.

• Ensure complaints and issues are handled swiftly and satisfactorily.

• Check for consistency in customer greeting and departure protocols.

Health and Safety Compliance

• Verify all health and safety licenses are up to date.

• Conduct regular emergency procedure training with staff.

• Review and enforce cleaning schedules for all areas.

• Inspect all fire safety equipment for accessibility and functionality.

• Ensure first aid supplies are fully stocked and accessible.

Marketing and Promotion

• Review current marketing strategies for effectiveness and ROI.

• Update social media platforms with recent content and promotions.

• Ensure all promotional materials are up-to-date and visually appealing.

• Analyze competitor promotions and adjust strategies accordingly.

• Plan and prepare upcoming events or theme nights to attract new customers.

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