Free Front Desk Operations Checklist Template

Front Desk Operations Checklist

Daily Operations

Opening Procedures	Guest Check-In	Guest Check-Out
Arrive on time	Greet guests warmly	Confirm check-out time
Unlock doors and turn on lights	Verify reservation details	Process check-out
Check voicemail and emails	Process check-in	Request feedback
Inspect the front desk area	Provide information	Thank guests
Review daily arrivals and departures

Guest Services

Guest Services	Maintenance and Security
Assist with luggage	Monitor the lobby and front desk area
Handle inquiries	Report maintenance issues
Provide concierge services	Check emergency equipment
Manage special requests

Administrative Tasks

Administrative Tasks	End-of-Day Procedures
Update guest records	Balance cash drawer
Review inventory	Lock up the front desk area
Prepare daily reports	Prepare for the next day

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