Field | Details |
---|---|
Guest Name | Penelope Evans |
Contact Number | 228 555 7777 |
Email Address | Penelope@SerenityHub.fict |
Field | Details |
---|---|
Reservation Number | 0012345 |
Check-in Date | 2054-10-10 |
Check-out Date | 2054-10-15 |
Number of Guests | 2 |
Room Type | Deluxe King |
Room Preferences | Non-smoking, high floor |
Field | Details |
---|---|
Payment Method |
|
Cardholder Name | Penelope Evans |
Card Number | 1234 5678 9101 1121 |
Expiration Date | 12/26 |
CVV | 123 |
Field | Details |
---|---|
Bed Type Preference | King bed |
Accessibility Needs | Yes (wheelchair accessible) |
Additional Amenities |
|
Field | Details |
---|---|
Email Confirmation Sent |
|
Confirmation Email Address | Penelope@SerenityHub.fict |
Field | Details |
---|---|
Room Assignment | Room 502 |
Housekeeping Notes | Extra pillows requested |
Maintenance Needs | None |
Task | Completed | Pending |
---|---|---|
Before Guest Arrival | ||
Verify reservation details with the guest | ||
Prepare room according to preferences | ||
Confirm payment method and details | ||
Upon Check-in | ||
Greet guests and confirm the reservation | ||
Provide room key and any special instructions | ||
Offer information about hotel amenities | ||
During Guest Stay | ||
Check-in with guests to ensure satisfaction | ||
Address any special requests promptly | ||
Upon Check-out | ||
Confirm guest’s stay and payment | ||
Ask for feedback on their experience | ||
Send thank-you email |
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