Free Work From Home Client Engagement Checklist Template

Work From Home Client Engagement Checklist


Prepared by: [Your Name]

Company: [Your Company Name]

Date: [Date]


I. Pre-Engagement Preparation

Task

Completed

Review Client Information

  • Yes

  • No

Set Clear Objectives

  • Yes

  • No

Prepare Meeting Agenda

  • Yes

  • No

Test Technology (internet, video conferencing tools, etc.)

  • Yes

  • No

Prepare Necessary Documents/Reports

  • Yes

  • No


II. Initial Client Meeting

Task

Completed

Introduce Yourself and Team

  • Yes

  • No

Understand Client Expectations

  • Yes

  • No

Discuss Communication Preferences

  • Yes

  • No

Agree on Meeting Frequency and Availability

  • Yes

  • No


III. During the Engagement

Task

Completed

Maintain Regular Communication (via email, video calls, etc.)

  • Yes

  • No

Listen Actively

  • Yes

  • No

Address Concerns Promptly

  • Yes

  • No

Share Progress Reports

  • Yes

  • No

Collaborate Using Shared Tools (Google Drive, project management tools, etc.)

  • Yes

  • No


IV. Follow-up and Continuous Engagement

Task

Completed

Review Meeting Notes

  • Yes

  • No

Monitor Client Satisfaction

  • Yes

  • No

Resolve Issues Proactively

  • Yes

  • No

Adjust Approach as Needed

  • Yes

  • No


V. End-of-Engagement Review

Task

Completed

Summarize Outcomes (completed work, pending tasks, etc.)

  • Yes

  • No

Request Final Feedback

  • Yes

  • No

Evaluate Client Relationship

  • Yes

  • No

Maintain Ongoing Communication

  • Yes

  • No

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