Free Work From Home Client Engagement Checklist Template
Work From Home Client Engagement Checklist
Prepared by: [Your Name]
Company: [Your Company Name]
Date: [Date]
I. Pre-Engagement Preparation
Task |
Completed |
---|---|
Review Client Information |
|
Set Clear Objectives |
|
Prepare Meeting Agenda |
|
Test Technology (internet, video conferencing tools, etc.) |
|
Prepare Necessary Documents/Reports |
|
II. Initial Client Meeting
Task |
Completed |
---|---|
Introduce Yourself and Team |
|
Understand Client Expectations |
|
Discuss Communication Preferences |
|
Agree on Meeting Frequency and Availability |
|
III. During the Engagement
Task |
Completed |
---|---|
Maintain Regular Communication (via email, video calls, etc.) |
|
Listen Actively |
|
Address Concerns Promptly |
|
Share Progress Reports |
|
Collaborate Using Shared Tools (Google Drive, project management tools, etc.) |
|
IV. Follow-up and Continuous Engagement
Task |
Completed |
---|---|
Review Meeting Notes |
|
Monitor Client Satisfaction |
|
Resolve Issues Proactively |
|
Adjust Approach as Needed |
|
V. End-of-Engagement Review
Task |
Completed |
---|---|
Summarize Outcomes (completed work, pending tasks, etc.) |
|
Request Final Feedback |
|
Evaluate Client Relationship |
|
Maintain Ongoing Communication |
|