Training Sign-Off Sheet

Training Program Title:	Date of Training:	Location:
Customer Service Excellence	March 15, 2053	[YOUR COMPANY NAME] Headquarters

Trainer(s):

Alfonso Jewel
Johan Green

Participant Information:

Name: [YOUR NAME]
Department: Customer Support
Position: Customer Service Representative

Training Objectives:

Enhance communication skills for handling customer inquiries
Develop effective problem-solving techniques
Improve conflict resolution abilities
Strengthen teamwork and collaboration in customer service

Training Content Summary:

Introduction to Customer Service Excellence
Communication strategies and techniques
Practical exercises in problem-solving and conflict resolution
Team-building activities and case studies

Participant Feedback:

What was the most beneficial aspect of the training?
The role-playing scenarios were extremely helpful in preparing me for real-world customer interactions.
What could be improved for future training sessions?
More time could be dedicated to handling difficult customer complaints and resolving them efficiently.

Acknowledgment and Agreement:

By signing below, I confirm that I have participated in the training session and have received the necessary instruction. I acknowledge the information provided and understand the content discussed.

Participant's Signature:
[YOUR NAME]
Date: March 15, 2053