Advertising Marketing SLA Checklist

This checklist is designed to assist [Your Company Name] in optimizing our advertising marketing efforts. Please complete each task and mark the circles accordingly to indicate completion.

• Define the overall marketing objectives.

• Outline the scope of marketing services provided.

• Establish key performance indicators (KPIs) to measure success.

• Detail the specific marketing services offered.

• Outline the standards and quality expected in service delivery.

• Specify frequency and format of performance reports.

• Outline communication protocols between the company and clients.

• Define expected response times for client inquiries and requests.

• Outline procedures for addressing and resolving service issues.

• Establish a method for making adjustments based on performance reviews.

• Include clauses related to confidentiality and data protection.

• Define terms under which the SLA can be terminated or renewed.

• Ensure that all parties have read and understood the SLA.

• Include space for signatures from authorized representatives.

This checklist will serve as a foundational document to guide our efforts in meeting and exceeding client expectations. By adhering to its guidelines, we will enhance transparency, accountability, and ultimately, client satisfaction.

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