Restaurant Training Checklist

Welcome to our comprehensive Restaurant Training Checklist designed to equip our new team members with the skills and knowledge required to excel in our dynamic and fast-paced environment. This checklist ensures that all staff are proficient in their roles, understand company policies, and provide exceptional service. Each trainee must complete every item on this checklist to guarantee a well-rounded training experience.

General Orientation

• Tour of the restaurant including all exits and emergency routes

• Introduction to all departments and staff members

• Review of the restaurant's mission, vision, and values

• Overview of operating hours and shift responsibilities

• Understanding of employee handbook and compliance requirements

Health and Safety Training

• Food hygiene and safety practices

• Proper hand-washing techniques

• Use of personal protective equipment

• Emergency procedures and response training

• Understanding of HACCP protocols

Customer Service Skills

• Training on greeting and interacting with customers

• Handling difficult customer situations and complaints

• Knowledge of menu items and ingredients for allergy awareness

• Upselling techniques and order accuracy

• Payment processing and cash handling procedures

Kitchen Operations

• Basic cooking techniques and kitchen tool usage

• Plate presentation and garnishing standards

• Storage and inventory control practices

• Cleaning and maintenance of kitchen equipment

• Compliance with food cost control measures

Bar Training

• Familiarization with different types of beverages

• Mixology basics and popular cocktail recipes

• Proper use of bar equipment

• Inventory management and avoiding wastage

• Compliance with alcohol serving laws and regulations

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