Review daily specials and promotions with the team

Discuss reservations and expected guest count

Assign roles and responsibilities for the shift

Update team on any menu changes

Ensure team members are aware of any VIP guests

Conduct regular check-ins with team

Communicate any changes in reservations or guest count

Address any operational issues immediately

Keep team updated on ticket times and kitchen status

Communicate guest feedback to the team

Review shift performance and key metrics

Ensure all tasks are completed and documented

Discuss any issues or challenges faced during the shift

Collect feedback from team members

Confirm team members' schedules for the next shift

Welcome guests warmly upon arrival

Inform guests about daily specials and promotions

Check back with guests during their meal

Address any guest complaints or issues promptly

Thank guests for dining with us as they leave

Use clear and concise language in all communications

Ensure messages are acknowledged and understood

Use appropriate channels for different types of messages

Address misunderstandings or conflicts immediately

Encourage open and honest communication among team members